Terms of Service
1. Overview of Services
Welcome to Shijiazhuang GLIT Electronic Technology Co., Ltd. (“GLIT”, “we”, “us” or “our”). These Terms of Service (“Terms”) govern your purchase and use of our software products and services, including our ready-to-deploy software products (such as the Taxi Dispatch Platform, Offline Retail POS, and Food Delivery System) and our custom software development services.
By purchasing, downloading, installing, activating, or otherwise using our products or services, you (“Customer”, “you”) agree to be bound by these Terms. If you do not agree, you must not use our products or services.
2. License Grant
For ready-to-deploy software products, upon your full payment of the applicable fees, GLIT grants you a non-exclusive, non-transferable, limited license to use the software in the manner specified in the applicable product documentation.
Unless you have obtained our prior written consent, you shall not resell, sublicense, rent, lease, distribute, or reverse engineer the software, nor remove or obscure any proprietary notices. The license granted hereunder remains effective for the term specified in the applicable purchase agreement, and may be terminated in accordance with these Terms or the applicable agreement.
3. Custom Development Services
The scope, deliverables, milestones, timelines, acceptance criteria, and fees of custom software development projects shall be governed by the specific project contract signed by both parties. In the event of any conflict between these Terms and a specific project contract, the project contract shall prevail with respect to that project.
4. Intellectual Property
GLIT retains all intellectual property rights in and to its software products and related documentation. For custom development projects, unless otherwise agreed in writing, the intellectual property rights in the underlying frameworks and general-purpose components shall remain vested in GLIT, and the Customer shall obtain only a right of use; the ownership of business code developed specifically for you shall be determined in accordance with the applicable contract.
5. Technical Support and Maintenance
We provide technical support, system updates, and security patches. The specific support term, scope of services, and service level standards (SLA) shall be governed by the applicable purchase agreement or maintenance contract. Support is provided during our normal business hours via the contact channels set out in Section 8.
6. Disclaimer and Limitation of Liability
The software is provided “as is” and “as available”. To the maximum extent permitted by applicable law, GLIT disclaims all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
GLIT shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity, arising out of or in connection with your use of or inability to use the software.
Our total aggregate liability arising out of or relating to the software or services shall not exceed the total amount actually paid by you for the relevant software or service during the twelve (12) months preceding the event giving rise to the claim. For custom development projects, liability shall additionally be subject to any limitation set out in the applicable project contract.
7. Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law rules.
Any dispute arising out of or in connection with these Terms shall be submitted to the Hong Kong International Arbitration Centre (HKIAC) and finally resolved by arbitration administered by the HKIAC under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong. The arbitration shall be conducted in English and Chinese. The arbitral award shall be final and binding on both parties.
8. Contact Us
Email: manager@e-glit.com
Phone: +86 157 3225 8037
Address: No. 41, Xisanzhuang Villa, Lianmeng Road, Xinhua District, Shijiazhuang City, Hebei Province, China
General contact: Contact page
